trelawney a écrit :Les allemands sont pro, on aura forcément une réponse.
Énorme +1
Mail envoyé dimanche, réponse hyper détaillé dans la foulée.
La grande classe.
La preuve :
Dear Mr Thomas,
many thanks for your request.
The presale concerning the wished event has not been communicated yet. This will be the case in general 4 to 6 weeks before the game itselft starts. At that period of time, please, have a look regularly on our website
www.bvb.de to find out when exactly the presale will start. The needed information will be blended in.
As alternative, you can give us a call at that period of time and we will be able to give you all the information needed to book the wished tickets.
How to book the tickets:
As soon as the pre-sale starts:
Please choose the desired match and click "Bestellen". On the next page you will see the stadium, where you can see which seats are available and can choose where you would like to sit. Just click on the map.
On the next screen you can choose how many tickets you would like to book (Anzahl Tickets) and the fare you would like to buy (Vollpreis = adult fare / ermäßigt = reduced price).
You will see all seats actually available (e.g. blue). The system will book the seat you click on.
Please choose "Weiter zur Buchung" to book tickets. Please check if the number of tickets is correct and whether the seat details are correct also. If so, please click "Weiter zur Buchung" and then on following screen "gewählte Tickets buchen" = book tickets.
Now you can fill in your name, address, ect and credit card details.
If you have an address within Germany we are able to mail tickets or offer print@home. Otherwise we only can offer Hinterlegung = which means you can pick up your order at the stadium.
If you have any further questions don´t hesitate to contact us.
Kind regards
Borussia Dortmund-Ticketservice
M.A. Babagnak
CTS Eventim AG
Ticketservice Borussia Dortmund
Postfach 10 39 12
28039 Bremen
Fon: +49 1806 – 51 53 04 (0,20 €/Anruf inkl. MwSt., Mobilfunkpreise max. 0,60 € / Anruf inkl. MwSt.)
eMail:
kundenservice-bvb@eventim.deTickets unter
http://www.bvb.deVon: Laurent Thomas
Gesendet: Sonntag, 1. Dezember 2013 11:35
An: kdservice-farm
Hello,
First of all, my apologies for writing in english, i'm french and i don't speak german.
I would like to come with some friends in Signal Iduna Park in march or april 2014.
Is it possible to order tickets a few months in advance ?
If not, when can i book them and how ?
Thank you for your answer.
Laurent THOMAS.
"Chuck Norris has the greatest Poker-Face of all time. He won the 1983 World Series of Poker, despite holding only a Joker, a Get out of Jail Free Monopoloy card, a 2 of clubs, 7 of spades and a green #4 card from the game UNO."
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